Right Partners
For UK Manufacturers & Retailers seeking growth20+ Years ExperienceFor founders & leadership teamsB2B & DTCDigital Transformation & Delivery with Accountability
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Strategy. Technology. People.
Transformation that delivers more than promises.

Expert support for B2B manufacturers, retailers & DTC brands. From strategy to execution, with accountability built in.

Start a conversation

Change is hard.
Having the Right Partners makes it worth it.

We work alongside leadership teams to turn ambition into action and complexity into clarity.

20+
Years Experience
UK Small & Medium Business
B2B & DTC
Manufacturer & Retailer Experts
Sound familiar?
01
You know your business inside out...
But aren't Digital experts.
02
You've got reports and dashboards...
But something doesn't feel right.
03
You invested in expensive tech...
But nobody is driving the vision.
04
You've got great people...
But nothing seems joined up.
Sound like your business? You don't need to read the whole page.
Start a conversation
Different by design

A different kind of partner

We sit in the space between advisory and delivery. We don't pitch and leave. We stay accountable.

Traditional Consulting
1
Diagnose
2
Recommend
3
Present
4
Exit
Pitch and leave.
Traditional Agency
1
Sell people
2
Deliver tasks
3
Close project
Sell time.
Right Partners
1
Define outcomes
2
Assemble the right expertise
3
Govern execution
4
Measure progress
We stay accountable.
Thomas Dee
Thomas Dee
Founder · Right Partners
20+ years · B2B / DTC / OmniChannel
"Strategy defines direction, people determine success. Right Partners exists to make sure you have both."
Leadership Team
Testimonials

Trusted reflections from leaders, clients and partners

Real perspectives from people I've worked with across strategy, transformation and growth.

"

Thomas led nothing less than a sea change in E-commerce and Digital Marketing at Aqualisa. The results speak for themselves in every transformation he led and he did so with a fearlessness and creativity that was admirable. He also recruited a talented team and put clear mterics in place, future proofing the business for many years to come.

Joanne Savage
Head of Brand & Product
Aqualisa
"

Thomas has an extremely high aptitude for learning fast, which I think is the basis of being successful. It's about survival of the fastest, not the fittest. His structured yet creative approach and ability makes Thomas, in all honesty, one of the most forward thinking clients we've ever had.

David Mannheim
Founder
Made With Intent
Swipe to read more
ECOMMERCE OPPORTUNITY REVIEW

Most consultants end with a report.

That's where we begin.

A focused 45-minute conversation. An independent assessment. A clear Opportunity Report, yours to keep, whatever you decide next.

START A CONVERSATION

We work with £10m+ owner-managed and PE-backed manufacturers, retailers and DTC brands navigating ecommerce transformation.

TELEPHONE
0203 432 0487
REGISTERED ADDRESS
Right Partners Ltd
71-75 Shelton Street
London WC2H 9JQ
United Kingdom
Right Partners
Strategy · Technology · People

Right Partners is a UK ecommerce consultancy specialising in ecommerce transformation for manufacturers, retailers & DTC brands.

We align strategy, technology and people to deliver sustainable commercial growth with accountability built into every engagement.

© 2026 Right Partners Ltd. All rights reserved.
Strategy. Technology. People.

Transformation that delivers
more than promises.

Expert support for UK B2B manufacturers, retailers & distributors. From strategy to execution, with accountability built in.

Change is hard.
Having the Right Partners makes it worthwhile.

We work alongside leadership teams to turn ambition into action & complexity into clarity.

20+
Years Experience
UK Small & Medium Business
B2B & DTC
Manufacturer & Retailer Experts
Sound familiar?
01
You know your business inside out...
But aren't technology experts
02
You’ve got reports and dashboards...
But something doesn't seem right
03
You invested in expensive tech...
But nobody is driving the vision
04
You've got great people...
But nothing seems joined up.
Sound like your business? You don’t need to read the whole page.
Start a conversation →
Different by design

A different
kind of
partner

We sit in the space between advisory and delivery. We don't pitch and leave. We don't sell time. We stay accountable.

Traditional Consulting

1
Diagnose
2
Recommend
3
Present
4
Exit
Pitch and leave.

Traditional Agency

1
Sell people
2
Deliver tasks
3
Close project
Sell time.

Right Partners

1
Define outcomes
2
Assemble expertise
3
Govern execution
4
Measure progress
Stay accountable.

Twenty years at the intersection of
retail & technology

Strategy defines direction. People determine success. Right Partners exists to make sure you have both.

I’ve spent two decades working inside some of the most commercially complex corners of digital commerce.

From managing E-Commerce growth and operations at consumer brands including Glasses Direct and Aqualisa, to leading CX and optimisation at QuickBooks UK and heading Digital Transformation at award winning E-Commerce agency Tom&Co, I’ve consistently operated where ambition meets execution.

Founder portrait
Thomas Dee
Founder · Right Partners
WHAT I KEPT SEEING
  • Clashing priorities
  • Tech before purpose
  • Activity mistaken for progress
  • Ambiguous attribution
  • Misaligned stakeholders
  • Good intentions, poor insights.

Right Partners was built to solve exactly that. Not to add another layer of delivery capacity to an already crowded market, but to provide the strategic intelligence layer that most businesses are missing.


20+
Years in digital commerce
B2B / DTC / OmniChannel
In-House & Agency Leadership
Testimonials

Trusted reflections from leaders, clients and partners

"

Thomas led nothing less than a sea change in E-commerce and Digital Marketing at Aqualisa. The results speak for themselves in every transformation he led and he did so with a fearlessness and creativity that was admirable. He also recruited a talented team and put clear metrics in place, future proofing the business for many years to come.

Joanne Savage
Head of Brand & Product
Aqualisa
"

Thomas has an extremely high aptitude for learning fast, which I think is the basis of being successful. It's about survival of the fastest, not the fittest. His structured yet creative approach and ability makes Thomas, in all honesty, one of the most forward thinking clients we've ever had.

David Mannheim
Founder
Made With Intent
Perspectives & Articles

Insights & opinion

PlatformStrategyTechnology & Platform

Should You Replatform Your Ecommerce Site? A Vendor-Neutral Decision Framework for UK Manufacturers and Retailers

Someone is probably telling you to replatform. They almost certainly profit from the project. Here is the vendor-neutral decision framework UK manufacturers and retailers need before spending a pound on an ecommerce migration — including honest costs, the refactor-first principle, and the five questions your agency won't ask.

Thomas Dee
11 June 2026 · 13 min read
Read →
KBBStrategyDTC

How Aqualisa Built a DTC Ecommerce Channel Without Losing Its Trade Business

When Aqualisa Showers wanted to go direct-to-consumer, the entire sales team said it would destroy the business. This is how we proved them wrong - and grew every channel simultaneously.

Thomas Dee
7 June 2026 · 5 min read
Read →
KBBStrategyDigital Transformation

Why KBB Brands Struggle With Ecommerce (And What the Smart Ones Do Differently)

The KBB industry has been slow to separate digital marketing from digital commerce. One builds awareness. The other builds revenue. The businesses that understand the difference are pulling away from those that don't.

Thomas Dee
7 June 2026 · 6 min read
Read →
B2BPlatformStrategy

How to Choose the Right Ecommerce Platform for Your B2B Trade Portal

Most B2B portal projects start with the wrong question. Choosing between Shopify and Magento before you understand your customers, your scope and your total cost of ownership is how manufacturers end up with expensive portals their trade customers do not use.

Thomas Dee
7 June 2026 · 8 min read
Read →
StrategyDigital Transformation

Why companies should strive for Digital Evolution, Not Digital Transformation

The loudest voices in any digital transformation programme are usually the ones with the most to sell. Most businesses don't need to knock everything down - they need to understand what's working, map the motivations of everyone in the room, and sequence the change properly.

Thomas Dee
6 June 2026 · 6 min read
Read →
Technology & AILeadership

AI, The Great Equaliser

For the first time in history, capability is no longer determined by wealth, resource or privilege. AI has changed that permanently. But equalisers only work if you pick them up.

Thomas Dee
5 June 2026 · 7 min read
Read →
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ECOMMERCE OPPORTUNITY REVIEW

Most consultants end with a report.That's where we begin.

A focused 45-minute conversation. An independent assessment. A clear Opportunity Report, yours to keep, whatever you decide next.

START A CONVERSATION →
We work with £10m+ owner-managed and PE-backed manufacturers, retailers and DTC brands navigating ecommerce transformation.
Right Partners
STRATEGY | TECHNOLOGY | PEOPLE

Right Partners is a UK ecommerce consultancy specialising in ecommerce transformation for manufacturers, retailers & DTC brands.

We align strategy, technology and people to deliver sustainable commercial growth with accountability built into every engagement.

GET IN TOUCH
EMAIL
hello@rightpartners.co.uk
TELEPHONE
0203 432 0487
REGISTERED ADDRESS
Right Partners Ltd
71-75 Shelton Street
London WC2H 9JQ
United Kingdom
CONNECT
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© 2026 Right Partners Ltd. All rights reserved.